The AutoFarm Group is excited to add Paul Lankford Buick GMC to their family of customer-focused U.S. dealerships. Along with a new name, AutoFarm Buick GMC is making a fresh start with new leadership and team members who are ready to bring a fresh take on the car buying experience. They are giving customers more choices, providing a family-friendly environment, and creating a fun, relaxed atmosphere where the entire family can enjoy finding their new car or having their vehicle serviced.
Focused on exceptional customer service, transparency, and integrity, AutoFarm Buick GMC offers a casual environment where the family-focused sales team won’t play games. “Our sole purpose is to find the right vehicle for the customer’s specific needs. We will focus on helping the customer get what they truly want rather than just putting a number on the board and saying we sold a car,” said AutoFarm Co-President Gust Kalatzes. “The goal for our team members is to act more as a car-buying consultant and less like a salesman.”
[pullquote]“Our sole purpose is to find the right vehicle for the customer’s specific needs. We will focus on helping the customer get what they truly want rather than just putting a number on the board and saying we sold a car. The goal for our team members is to act more as a car-buying consultant and less like a salesman.” —AutoFarm Co-President Gust Kalatzes[/pullquote]
AutoFarm Buick GMC customers will have a refreshing look at the car-buying process. Gone are the days of the shark-tank-like atmosphere and stereotypically aggressive car salesmen. The primary mission behind the AutoFarm name is to ensure every customer sees their desires met and leaves the dealership knowing they received the very best deal. For this reason, each member of the AutoFarm sales team is meticulously trained to serve customers by listening and better assessing their unique needs in order to pair them with the perfect fit for their budget and lifestyle. Their recently expanded inventory of new and pre-owned vehicles helps to make this possible for the budget, needs, and preferences of all customers.
With the new AutoFarm Buick GMC, the ultimate goal will always be to give the control of car buying back to the customer and to make every transaction personal and unique. However, their personal service and commitment to the customer does not end at the sale. Following every vehicle purchase, an AutoFarm team member contacts the customer to personally thank them for choosing the AutoFarm Buick GMC dealership, provide direct contact information for any additional questions or needs, and to hear feedback concerning their buying experience.
What happens in the years ahead further distinguishes AutoFarm Buick GMC from other dealerships. Every vehicle that leaves their showroom requires quality maintenance in order for the owners to protect their investment. No one provides that care better than AutoFarm Buick GMC. Having a top-rated, first-class parts and service department, AutoFarm Buick GMC is able to meet all customer needs from the time you make your purchase until the time you are ready to make your next one.