Jerry Pennock and his team at Complete Restoration have seen it all: mold caving in a roof, little kids lighting Christmas trees on fire and losing a snake in the wall (which they recovered using a thermal imaging camera).
When disaster strikes (about 75 percent of household claims are for water destruction and most of the remaining 25 percent comes from water damage), Complete Restoration steps in to pick up the pieces. But before disaster strikes, Jerry says there are certain steps you can take in preventing disasters in your home. And it all comes down to common sense.
“We’ve gone to people’s houses that have had multiple claims,” Jerry says. “Sometimes it is just bad luck on their part, and other times it is common sense.”
“We’ve gone to people’s houses that have had multiple claims. Sometimes it is just bad luck on their part, and other times it is common sense.” — Jerry Pennock, owner of Complete Restoration
To be more prepared for unexpected disasters in the home, Jerry says people should do the little things: turn off electronics, point spouts away from the house and turn off the sink when they leave a room.
“In the winter, people should walk around their house and ask, ‘How could water get in here?’ That would be one huge help,” he says. “They should walk around again in the spring and ask, ‘How could water get in here?’ That would be another big help to take the time to do that.”
Also, homeowners should meet with an insurance agent on a regular basis.
“The best advice I would give somebody is to meet with their agent at least every two years and discuss the best plans and policies,” Jerry says. “Things change. Insurance agents know what’s best for you at the time.”