North Canyon Clinic
3200 N. Canyon Road, #D, Provo
In 1978, Dr. Robert Taylor opened a family practice on Canyon Road in Provo. He took care of every member of the family and was on-call to come into the office 365 days a year.
“Back then, we didn’t have InstaCares and hospitalists,” Dr. Taylor says. “We handled all admissions and all visits.”
In 39 years, family medicine has changed — another example: doctors used to keep all family members in one medical file — but the desire to take care of patients’ overall health needs remains the same.
The North Canyon Clinic is a family-first practice that utilizes the best medical practices, technology and information to manage the health of all members of the family.
“Medicine is changing all of the time, but our patients appreciate knowing that we’re following best practices,” says Dr. Gordon Harkness. “We’re also giving the quality of service we would like to receive as patients.”
Dr. Harkness — along with Dr. Austin Healey and Dr. Erik Gulbrandsen — know the level of care the clinic gives. They attended the clinic as patients earlier in their lives.
“There are a few of us who grew up around here, so it gives the clinic even more of a hometown flavor,” Dr. Harkness says.
And the homegrown feel doesn’t just come from former patients. Dr. Nathan Anderson, also a doctor at the clinic, was a phlebotomist at the clinic before attending medical school.
“We have a great balance of experienced doctors and the fresh perspective that comes from younger doctors,” Dr. Harkness says. “We are all trying to build on the legacy of the clinic and be great clinicians.”
Immunizations are important for keeping individuals and communities healthy. Most people should receive a flu shot every year, and people ages 65 and older should receive two vaccines for pneumonia. Immunizations are an effective way to reduce the chance of getting sick during the winter cold and flu season.
Family medicine physicians take care of the vast majority of medical needs for all members of the family. From acute illnesses to chronic disease, a trusted family doctor can be a medical partner.
“We’re trained to care for all age groups,” Dr. Harkness says. “There are days where I have examined a newborn for a wellness checkup and then cared for a 100-year-old patient with a chronic condition.”
For geriatric patients looking for more specialized care and consultation, the office includes a Senior Clinic, run by Dr. Erika Noonan. Dr. Noonan completed a fellowship in geriatric medicine from the University of Utah and offers primary care, medication management and dementia diagnosis and treatment.
The doctors at the North Canyon Clinic believe patients are in charge of their own care and that doctors are expert advisors assisting on the health journey.
“A big part of a family medicine doctor’s job is education,” says Dr. Lynsey Drew. “When you educate patients — and they are involved in treatment decisions — you get buy-in from the patient and better results.”
For the family medicine physicians at North Canyon Clinic, the variety that comes with the medical specialty is what keeps the work interesting.
“With every rotation I did, I changed my mind on what type of medicine I wanted to practice,” Dr. Gulbrandsen says. “Finally, I talked with my faculty advisor and he suggested family medicine. I love taking care of the entire family.”
A trusted advisor
With the desire to become a trusted advisor, each doctor takes time on the initial visit to ask questions and learn the background about each patient.
“I get as much information from the beginning as I can,” Dr. Drew says. “I want to get a complete picture of the patient. Then, we can find health solutions.”
Dr. Gulbrandsen finds information from all areas of a patient’s life helpful.
“I like to get a patient’s social history, too,” he says. “I want to know where they grew up, what they do for work, what hobbies they enjoy, what worries them. All of this helps me get a picture of the whole person.”
In addition to physical concerns, the doctors at the North Canyon Clinic treat mental health concerns, too.
“Over the past several years, much more of mental health is being taken care of by family practice offices,” Dr. Healey says. “I enjoy that. Our goal is for patients to be healthy and happy.”
It’s a whole-person/whole-family approach that has been blessing families in Provo and beyond since the early 1980s. And, who knows? Maybe the next care-giver at the practice is making regular visits there right now — as a patient.
3200 N. Canyon Road, #E, Provo
Dr. Garrett Lowe’s favorite book is “Dear and Glorious Physician,” a fictional account of the life of physician St. Luke, by Taylor Caldwell.
“In the book, it speaks of St. Luke in his travels stealing away pain and affliction from patients,” Dr. Lowe says. “There are certain conditions in dermatology that allow me to ‘steal away’ the discomfort and affliction that accompany so many of these disease states, and the raw emotions that naturally run parallel with them. This is fulfilling to me as a provider and to the patient as well.”
A Springville native, Dr. Lowe runs the Provo Dermatology practice located at the North Canyon Clinic and appreciates the chance to help patients with all skin-related maladies.
During his residency and fellowship at the Mayo Clinic in Minnesota, Dr. Lowe became an expert in the field of dermatology with an additional emphasis on Mohs micrographic surgery, a skin cancer treatment method that maximizes skin cancer clearance and minimizes unnecessary skin removal.
However, Dr. Lowe opened a general dermatology clinic because he wants to treat all forms of skin disease and work with all kinds of patients.
“My practice is built on trust,” he says. “When any patient comes in, I want them to get to know me and my staff, and us get to know them. Then, it is my hope that they will feel my evaluation and treatment recommendations come from a good place.”
This article was part of the Medical Profile section in the 2018 January/February issue of Utah Valley Magazine. To be part of our magazine business profile sections, contact email@example.com.