THREE-YEAR GROWTH 269% 2018 REVENUE $7.3 million CITY Lehi FOUNDED 2008 EMPLOYEES 76 INDUSTRY Digital Marketing WEBSITE BigLeap.com FOUNDER Bryan Phelps, 35 THE COMPANY A digital marketing agency specializing in four core channels: SEO, content marketing, social media and marketing automation.
HAPPY DAYS
Big Leap is a big deal. It has 555+ clients (including the likes of PluralSight, BambooHR, Alphagraphics and Wandrd). It was ranked the No. 1 SEO agency by Clutch. Its client retention rate is off the charts. And it more than doubled its office space this year to accommodate growth.
#GOALS
- “Revenue growth.”
- “Client retention.”
- “eNPS.”
ALL THE FEELS
TOP 3 EMOTIONS “Gratitude. Optimism. Stress.”
BUSINESS HAPPINESS “When people are promoted. We focus a ton on internal development and promotions, so it’s fun to see someone work hard and move up.”
BUSINESS FRUSTRATION “Disconnects. I get frustrated by communication or expectation gaps that could’ve been prevented.”
EMOTIONAL SUPPORT “Our big focus has been building a sustainable business that can survive the storms. We may not be growing as fast as we possibly can, but we know we’ve built a good foundation that can survive the ups and downs.”
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