THREE-YEAR GROWTH 93%
INDUSTRY Call center/BPO services
FOUNDER Carson Poppenger, 45
THE COMPANY A provider of call center services, business process outsourcing, and marketing services for a variety of industries.
BRIGHT SPOTS Squeeze this: A pristine reputation, top-notch leadership, big-time clients, premier certifications, and more than $4 million in revenue last year.
1. “Continue our growth and add more premier brands.”
2. “In 2016, Capital One cut my credit limit when I was funding the business entirely with credit cards. My goal is for them to be our customer one day and pay us big time.”
3. “Double our staff and maintain our employee-friendly culture.”
THE LIGHTBULB MOMENT “When we signed our first client and received a check for $2,500, it validated the work. We used that money to rent a small office in Orem and buy furniture. I have that check framed in my office.”
WHAT LIGHTS A FIRE UNDER YOU? “I’m sneaky competitive. We enjoy going head to head against other teams. Our performance is often so much better, they are left wondering how we outperformed them so badly.”