THREE-YEAR GROWTH 74%
INDUSTRY Digital Marketing
FOUNDER Bryan Phelps, 37
THE COMPANY A digital marketing agency specializing in four core channels: SEO, content marketing, social media, and marketing automation.
BRIGHT SPOTS Big Leap keeps getting bigger by leaps and bounds — generating nearly $11 million in revenue in 2020 — but their core values stay the same. Customer retention, creativity, culture — this award-winning agency has acquired key companies and focused on steady, sturdy growth.
1. “Expansion of services.”
2. “Continued focus on excellent client retention.”
3. “High eNPS / employee satisfaction.”
ADVICE “Focus on people, product, processes.”
THE LIGHTBULB MOMENT “It came from working at other agencies before Big Leap existed. We were born from seeing why those agencies struggled to deliver and then trying to do things the right way.”
WHAT LIGHTS A FIRE UNDER YOU? “Finding opportunities for change and growth.”
SHINING MOMENT “I’m most proud of how our organization stays focused. We view our journey as a marathon, not a sprint. Steady and regular growth > flash in the pan moments of success.”